When a customer or prospect sends you an email they would like a fast reply.
In a busy office environment it is not always possible to respond immediately to all incoming emails.
So maybe you should look at putting in a autoresponder system to insure prompt responses to all your emails which will keep customers happy and win over prospects.
They do a bang-up job of letting people know that you received their communication and you are doing something about it.
Autoresponder messages can be custom tailored to your particular situation or business.
An autoresponder in your email account can do many things for you with the biggest factor being it ability to answer email questions and being a tech support.
As time goes by you can add answers as you go or include the most common answers preset in your autoresponder.
If your website has a technical support page, you can include different addresses for each specific question.
Something else you can do is if your website has a technical support page you can assign different addresses for each specific question and direct customers for automatic specific answers.
If you want to investigate autoresponder, I recommend the A Webber Co. I have used them for years with great results.
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